• You can cancel your order within 24 hours of placing it. After 24 hours, the order may have already been processed and shipped, in which case cancellation may no longer be possible.
• To cancel an order, please contact us immediately at [Insert email/contact details]. We will confirm the cancellation and process your refund, if applicable.

Refund Policy We offer refunds under the following conditions:

• Damaged or Defective Items: If you receive a damaged or defective product, please contact us within 7 days of receiving the item. Provide pictures and a description of the issue, and we will arrange for a replacement or refund.
• Wrong Product Received: If you receive the wrong product, reach out to us within 7 days of delivery. We will either resend the correct item or issue a refund.
• Non-Refundable Items: Certain items, such as personalized or final-sale products, may not be eligible for a refund unless they arrive damaged or defective.

Refund Process

• Refunds are typically processed within 5-7 business days once the returned item has been inspected and approved.
• The refund will be issued back to your original method of payment. Please note that the time for the refund to appear in your account may vary depending on your payment provider.

How to Request a Refund

• To initiate a return or refund, please contact our support team at [Insert email/contact details] with your order number, reason for the refund request, and relevant pictures (if applicable).
• Once your request is approved, we will provide further instructions on how to return the item.